Menu and Sourcing

Where do you source your ingredients?

In our sourcing, we focus as much as we can on getting the best quality produce we can, as locally as possible. There is some amazing produce coming from Ontario and Quebec, and we celebrate the effort and hard work put in by our local farmers. Of course, due to weather and seasonality, we will sometimes source certain produce from the US or further south to ensure our customers get the best product possible (sadly, oranges and avocadoes don’t grow in Ontario!).

Where can I find nutritional information?

We provide detailed nutritional information about everything on our menu, including the values for protein, fibre, fat, sodium, carbs, iron, energy, etc.

Read more about our nutrition philosophy here.

I’m vegan. What can I eat at Mad Radish?

We are proud to offer a wide selection of vegan-friendly menu items at Mad Radish – almost 75% of our menu is vegan! To find out which menu items are vegan, just look for the green v next to the name.

I’m avoiding gluten. Which salads are safe for me?

We have a variety of menu items that do not contain gluten, but we cannot guarantee that there has not been any cross-contamination in our kitchens. To find out which items contain gluten, just look for the wheat symbol next to the name or check the list of allergens at the end of the ingredient list on our website or app.

Are your ingredients organic?

The short answer? As much as we can. Our goal is to consistently give our customers the best quality, most delicious food possible. Whenever we have the option to go organic, we are glad to do so. But our primary focus is finding the best ingredients, as locally as possible.

Are you a nut free restaurant?

No, we are not nut free. While we do have many menu items that do not contain nuts, we cannot guarantee that there has not been cross-contamination in our kitchens. To find out which salads contain nuts, just check the list of allergens at the end of the ingredient list on our website or app.

I’m on a diet. Which bowls should I eat?

The short answer…any of them! We work hard to make sure our salads provide balanced, satisfying nutrition that won’t leave you hungry for a mid-afternoon snack. To provide detailed information for a variety of dietary needs, we call out the nutritional info of each salad on our website and app.

Read more about our nutrition philosophy here.

How can I tell which allergens are in your food?

On our website and app, we call out the following allergens at the end of each item’s ingredient list: eggs, dairy, soy, nuts, peanuts, mustard, seafood, sesame and gluten.

Community and Social Impact

Do you donate to local charities?

We are proud partners with Community Food Centres Canada, a national organization that provides a welcoming space in low-income neighbourhoods where people come together to grow, cook, share, and advocate for good food. 

Learn more about CFCC here.

What is your packaging made of?

Whenever possible, we use plant-based, compostable packaging. From our forks to our bowls, cups and straws, we go the extra mile (and pay a little extra) to avoid using plastics. Not every municipality offers composting services and some material still ends up in landfills, but we feel a lot better knowing that we’re eating out of packaging made with corn and paper instead of fossil fuel based plastics that will never biodegrade or be recycled. 

Mad Radish App and Online Ordering

I can’t log into my account, what’s the deal?

On August 10th, 2021 we launched a brand new app and online ordering platform with a fresh layout and personalized offers. Your original account, including payment details, has been deleted and you will need to create a new account.

To create your new account online, click here.

Do you do catering for events or offices?

Yes! Our individually packaged bowls and family-style trays are the perfect solution for any event, meeting or get-together. Learn more about catering here or contact us at catering@madradish.com.

Does Mad Radish deliver?

We offer delivery from most locations via UberEATS. We also offer delivery through our catering services for qualifying orders. Learn more here.

Franchising

Is it possible to apply for a Mad Radish franchise?

We’re so glad that you asked! Write to us at hello@madradish.com for information about franchising.

Gift Cards and Payment

Do you have gift cards?

Yes! We offer digital gift cards you can buy here and physical gift cards which can be purchased at any of our locations. Both are valid in-store and online. 

What payment methods do you accept?

We accept debit, Visa, Matercard, American Express, Apple Pay and Android Pay. Plus Mad Radish gift cards, of course!

Why don’t you accept cash?

At Mad Radish, we want to get your food to you as quickly and efficiently as possible. So we decided to use the fastest payment options available to keep the line moving. It’s also safer and more hygienic!